Scheduling Team Leader

Role: Scheduling Team Leader 

Location: Sheffield, South Yorkshire 

Salary: £27,500pa 

Contract: 6 month contract initially 

Hours: Mon-Fri – 08:30 to 17:00 and 07:00 – 15:30 as required.

Multitask Personnel are working with a ever growing property management based in Sheffield, they are now looking to expand their team and recruit for a Scheduling Team Leader. This role will be based on a 6 month contract however, does have the opportunity to exceed this. The working hours are Monday to Friday 40 hours per week, office based.

Responsibilities:

To look after a team of Schedulers who will act as the key point of contact for engineers, ensuring work is efficiently and effectively planned and co-ordinated. The post-holder will ensure administer and manage reactive and planned fabric, mechanical and electrical works within a designated geographical area. The Team Leader will focus on continuous improvement, speed and proficiency of internal processes ensuring client expectations are achieved whilst keeping engineer non-productive time to an absolute minimum.

The Scheduling Team Leader is responsible for ensuring all responsibilities below are carried out by the scheduling team:

1. Understand client service level agreements including budgets and rates.
2. Plan/co-ordinate/allocate engineer workload in line with client SLA’s & KPIs ensuring non-productive time is kept to a minimum. Ensure allocations match engineer skills and experience.
3. Liaise with client sites and record access arrangements. Escalate access issues or problems.
4. Plan & administrate joint visits with other specialist contractors.
5. Administer site and parking permits.
6. Update client portals and internal systems to provide clarity on all jobs ensuring opportunities for chaser queries are minimum.
7. Providing real time approval of engineer timesheets through WFM.
8. Co-ordinate the life cycle of works in progress including reviewing and actioning red reports, checking worksheets, parts orders, budgets and client orders to ensure the clients’ invoice can be processed efficiently.

For more information please contact Beth on 01709 820102 or send your CV to b.childs@multitaskpersonnel.co.uk 

team leader planning scheduling