Scheduler

FM Helpdesk Scheduler / Planner
Sheffield, South Yorkshire
£15.89 per hour
Monday to Friday - 09:00–17:00
3 month fixed term contract

We are currently recruiting for an experienced FM Helpdesk Scheduler / Planner to join a busy facilities management operation based at their Sheffield head office.

This is a key coordination role, responsible for scheduling engineers, managing maintenance requests and ensuring high service levels are delivered to clients.

The Role - Scheduler / Planner

• Acting as the first point of contact for service requests via phone, email and systems
• Logging and prioritising jobs using a CAFM system
• Scheduling reactive, planned and preventative maintenance works
• Coordinating engineers and subcontractors to meet SLAs
• Monitoring job progress and updating systems accurately
• Supporting reporting, compliance records and general helpdesk administration

The Ideal Candidate - Scheduler / Planner

• Previous experience in a helpdesk, scheduling or planning role within FM or building services
• Confident using CAFM systems and Microsoft Office
• Highly organised with strong attention to detail
• Excellent communication and customer service skills
• Able to work calmly in a fast-paced, reactive environment

What’s On Offer - Scheduler / Planner

• Pay rate of £15.89ph
• Monday to Friday working hours

If you are an organised and proactive scheduler or helpdesk professional looking for your next opportunity, we would love to hear from you.