Operations support manager

Location: Tamworth
Duration: Permanent

Operations Support Manager
Location: Tamworth
Salary: £35,000 – £40,000 + Bonus
Our client are a rapidly expanding business within the Energy sector, they are looking to
appoint an Operations Support Manager. Reporting to the Field Operations Manager, this role
will be central to ensuring smooth coordination between the planning and field engineering
teams.
As the company continues to grow rapidly, this position will play a critical role in supporting
field operations, managing key administrative and operational functions, and ensuring
engineers are fully equipped, trained, and supported to deliver high-quality service.
Key Responsibilities
• Act as a key link between planning teams and field engineers, ensuring smooth day-
to-day operations
• Manage and coordinate the fleet function, ensuring vehicles are properly allocated and
maintained
• Oversee the training matrix for engineers, ensuring compliance and identifying
upskilling opportunities
• Manage onboarding and induction processes for new engineers joining the business
• Support field operations by resolving issues, managing call-backs, and assisting with
operational challenges
• Coordinate and organise training and upskilling programmes for engineers
• Manage equipment and stock levels, ensuring engineers have the tools and materials
required
• Provide operational support to Field Team Managers to maintain efficient service
delivery
• Help develop processes and systems to support a growing workforce
The Ideal Candidate
• Experience in an operations support, coordination, Logistics or field support role
• Background working with field-based teams or engineering operations is highly
desirable
• Highly organised with strong problem-solving skills
• Able to manage multiple priorities in a fast-paced environment
• Strong communication skills with the ability to liaise between office teams and
engineers in the field
• Proactive and adaptable, with a focus on improving operational efficiency
The Opportunity
This is an excellent opportunity to join a rapidly growing organisation where you can play an
important role in shaping and supporting operations. The company offers excellent career
development and progression opportunities for the right candidate as the business continues
to expand.
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Package
• £35,000 – £40,000 basic salary
• Performance-related bonus
• Clear opportunities for career progression within a growing business
If you are looking for a role where you can make a real impact in a growing operational team,
we would love to hear from you.
 

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