Housing Officer

Location: Doncaster
Duration: Contract/Temp
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Job Advert: Housing Officer

Location: Doncaster, South Yorkshire
Pay Rate: £13.96 per hour
Contract: Minimum 8-week placement, with potential for extension on a month-by-month basis
Working Hours: Monday to Friday, 08:30 to 17:00
Hybrid: 2 days from home, 3 days in the office

Multitask Personnel are recruiting for a Housing Officer to cover the central geographical area of Doncaster. Experience with Anti-Social Behaviour is required.

Job Purpose:

As a Housing Officer, you will be part of an area-based housing team providing comprehensive estate and tenancy management services. You will support tenancy enforcement and assist in creating strong, sustainable communities within a defined geographical area. This includes visiting tenants daily and attending local meetings with partners and the public to address local issues.

Day-to-Day Responsibilities:

  • Work closely with agencies such as South Yorkshire Police, DMBC area teams, health services, and adult/children’s services to address local issues, maintain safe and sustainable estates, and engage in community activities.
  • Respond promptly to complaints regarding anti-social behaviour and tenancy breaches within company timescales, following the Tenancy and Estate Management Policy.
  • Provide regular updates to complainants and associated parties on the progress of cases through personal contact or multi-agency meetings.
  • Take appropriate tenancy enforcement action against tenants in breach of their agreement, utilizing available tools and powers.
  • Maintain accurate and detailed records in the housing management IT system to ensure all actions and information are properly documented and audited.

Qualifications & Skills:

  • NVQ Level 3 in Customer Care, Housing, and/or Administration – Desirable
  • Knowledge of housing management, particularly tenancy and estate management
  • Basic understanding of housing legislation and tenancy enforcement
  • Full UK Driving Licence is required

How to Apply:
Send your CV to f.tune@multitaskpersonnel.co.uk or call Faye on 01709 820102.

 

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01709 820102enquiries@multitaskpersonnel.co.uk
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