Housing Officer

Job Advert: Housing Officer

Location: Doncaster, South Yorkshire
Pay Rate: £13.96 per hour
Contract: Minimum 8-week placement, with potential for extension on a month-by-month basis
Working Hours: Monday to Friday, 08:30 to 17:00
Hybrid: 2 days from home, 3 days in the office

Multitask Personnel are recruiting for a Housing Officer to cover the central geographical area of Doncaster. Experience with Anti-Social Behaviour is required.

Job Purpose:

As a Housing Officer, you will be part of an area-based housing team providing comprehensive estate and tenancy management services. You will support tenancy enforcement and assist in creating strong, sustainable communities within a defined geographical area. This includes visiting tenants daily and attending local meetings with partners and the public to address local issues.

Day-to-Day Responsibilities:

• Work closely with agencies such as South Yorkshire Police, DMBC area teams, health services, and adult/children’s services to address local issues, maintain safe and sustainable estates, and engage in community activities.
• Respond promptly to complaints regarding anti-social behaviour and tenancy breaches within company timescales, following the Tenancy and Estate Management Policy.
• Provide regular updates to complainants and associated parties on the progress of cases through personal contact or multi-agency meetings.
• Take appropriate tenancy enforcement action against tenants in breach of their agreement, utilizing available tools and powers.
• Maintain accurate and detailed records in the housing management IT system to ensure all actions and information are properly documented and audited.

Qualifications & Skills:

• NVQ Level 3 in Customer Care, Housing, and/or Administration – Desirable
• Knowledge of housing management, particularly tenancy and estate management
• Basic understanding of housing legislation and tenancy enforcement
• Full UK Driving Licence is required

How to Apply:
Send your CV to f.tune@multitaskpersonnel.co.uk or call Faye on 01709 820102.