Field Services Manager - District Heating

Location: Greater London
Duration: Permanent
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Multitask Personnel are working with one of our Metering & Data Collection clients who are looking to recruit a Field Services Manager who has a M&E and management background preferably within Communal and District Heat Networks.


As the Field Services Manager you will be responsible for overseeing all technicians and installation works, ensuring all works and activities are undertaken in accordance with contractual and other compliance requirements.

Supporting the Commercial, Projects and Operational Teams in ensuring correct specification and project delivery in regards to the technical aspect of all projects and systems.


You will be responsible for day-to-day supervision of all field technicians, as well as undertaking a range of tasks including technical analysis, surveying, installation and technical project delivery of metering and data collection equipment


This will be client facing so regular client or consumer contact will be required, good communication skills and IT skills will be required.


  • Assisting in maintaining a positive working relationship with all clients 
  • Keeping accurate records using company systems of all work undertaken to cover specification, installation, commissioning, and maintenance of all supplied products; this may include the production of project sign-off and update reports, paying a particular emphasis on works such as electrical installation works, ensuring certification is correct and readily available,
  • Identify through audits and spot checks potential areas of improvement and work with colleagues to ensure these weaknesses are proactively mitigated,
  • Undertake planned health and safety risk assessments to produce risk assessments and method statements, working with the Project Team and HSEQ Manager
  • Undertaking dynamic risk assessments prior and during undertaking any activity
  • Act as an ambassador for general health and safety and customer service
  • Support the delivery of all metering projects across the UK, including but not limited to:
  • Undertaking project works, which can be site based works such as new build or retrofit or could be retro fit/new installation works for local authorities, some of the work may require overnight stays. And will include but is not limited to:
  • commissioning,
  • installation,
  • fault finding,
  • client training,
  • Installation and/or commissioning of metering/data/prepayment systems
  • Technical support and troubleshooting on:
    • Meter communication including:
      • Wired – M-Bus
      • Wireless – M-Bus
      • Pulse
    • Data Loggers including:
      • IP
      • GSM/GPRS
  • Working knowledge of metering systems and associated networks including:
    • Electricity/PV
    • Gas
    • Heat
    • Hot Water
    • Cold Water
    • HIU’s
  • Ad hoc support delivery of metering maintenance services across the UK, including:
  • Day-to-day management of all technicians


  • Team leader/supervisory/ Managerial skills
  • Heat network understanding including plant room systems, distribution mains and HIU’s
  • Metering/data system installation, troubleshooting and maintenance
  • Prepayment system installation, troubleshooting and maintenance
  • Clamp-on commercial metering for water and heating systems
  • Installation and/or commissioning of meters and prepayment systems
  • Basic electrical knowledge
  • Basic mechanical knowledge
  • Desire to learn new products, processes, and solutions
  • Good communication skills
  • Organised/self-starter
  • Team player
  • Driving license
  • Commercial awareness
  • Risk assessment both planned and dynamic
  • Good IT skills and the use of Microsoft software or equivalent



  • Metering knowledge or interest
  • Communications or network protocol knowledge 
  • SaaS software
  • Utility knowledge
  • 18th Edition
  • Manual Handling
  • Working at height
  • Basic 1st Aid

To apply for this role please call Laura Thompson on 01709 820102