Customer Service Advisor

Location: Barnsley
Duration: Permanent

Job Title: ECO4 Advisor
Location: Barnsley, South Yorkshire
Contract: Permanent
Salary: Circa £25k DOE


Multitask Personnel is delighted to partner with a leading renewable heating solutions company, specialising in the installation, repair, and servicing of energy-efficient systems, including air source heat pumps, solar panels, and hydrogen-ready boilers. As a company committed to sustainability, they play a key role in supporting the UK's net-zero targets.
We are currently seeking an ECO4 Advisor to join their team in Barnsley. This is a crucial role in ensuring customers qualify for Government-backed Energy Company Obligation (ECO) scheme funding for commercial solar installations.

Key Responsibilities:
•    Conduct outbound calls to assess customer eligibility for renewable energy installations.
•    Maintain and update customer records on the CRM system.
•    Collaborate with internal departments to manage and resolve application errors efficiently.
•    Liaise with managing agents and utility companies to build and maintain strong working relationships.
•    Follow up post-installation to address any customer queries.

Requirements:
•    Strong administrative skills with excellent attention to detail.
•    Highly organised, able to manage tight deadlines effectively.
•    Knowledge of ECO4 legislation is essential.
•    Previous experience in a renewable energy or heating sector is preferred.

What’s on Offer?
•    Excellent career progression opportunities as the business continues to grow.
•    Full-time hours: Monday to Friday, 8 AM – 5 PM (Part-time considered).
•    Competitive salary of circa £25k DOE.

Interested? Send your CV to Faye Tune at f.tune@multitaskpersonnel.co.uk or call Faye on 01709 820102 to discuss further.
 

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