Call Centre Agents Bolton Permanent

We have a number of fantastic opportunities to join a dynamic and expanding business within the Smart Meter industry. Our clients need some outbound call agents to work for their office in Bolton.

Key responsibilities:

• Making calls to existing energy customers, with the aim to book appointments to fit new SMART meters
• Deal with any incoming queries from customers
• Proactively communicate with your allocated engineers to ensure they are aware of any specific requirements
• Deliver excellent customer service to customers and clients

Skills

• Excellent customer service skills
• Efficient and concise communication skills
• Ability to work well under pressure, handle and overcome objections while maintaining service and meeting set KPI’s
• Confident IT ability
• Outgoing and resilient personality

The hours will be 11:30am – 20:00pm Monday – Friday

Successful candidates will attend a training course at the clients’ site in Horwich

In return the company offer full training, a starting salary of £19,760 plus monthly incentives of up to £150 per month on completion of set targets, any hours worked over 40hrs per week are paid at a higher rate.

To apply for this role please call Wensdy on 01709 820102 or send a CV to w.mcmillan@multitaskpersonnel.co.uk