Call Centre Agent Bolton Temp to Perm

Location: Bolton
Duration: Contract/Temp
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We have a number of fantastic opportunities to join a dynamic and expanding business within the Smart Meter industry. Based in Bolton, our client are recruiting for a number of temp to perm outbound sales advisors.

Key responsibilities:

  • Make outbound calls to energy customers, with the aim to book appointments to fit new SMART meters
  • Deal with any incoming queries from customers
  • Proactively communicate with your allocated engineers to ensure they are aware of any specific requirements
  • Deliver excellent customer service to customers and clients

Skills

  • Outbound Call Centre selling Experience (Preferred not essential)
  • Excellent customer service skills with selling/cross selling/upselling experience
  • Efficient and concise communication skills
  • Ability to work well under pressure, handle and overcome objections while maintaining service and meeting set KPI’s
  • Confident IT ability
  • Outgoing and resilient personality

The shifts available are Monday to Friday 11:30am to 8pm as well as Monday to Friday 9am-5.30pm with every other Saturday

The office opening hours are Mon-Fri 8am-8pm and Saturday 9am-5pm, you must be flexible in case shift need to change inline with business requirements 

Successful candidates will attend a training course at the clients’ site in Horwich. (Office is socially distanced)

The role is to start 23th August , based on current COVID restrictions the role maybe initially working from home after the initial training, but will be based at the site in Horwich as soon as is deemed safe to do so)

In return the company offer full training, a starting salary of £9.50ph plus monthly incentives of up to £150 per month on completion of set targets, any hours worked over 40hrs per week are paid at a higher rate.

To apply please follow the link below or send a CV to a.claxton@multitaskpersonnel.co.uk or call Amie on 01709 820102