Admin Assistant

Location: Doncaster
Duration: Contract/Temp
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Location: Doncaster, DN2

Salary: £12.21 per hour

Working Hours: 0900 to 1700 Monday to Friday - Hybrid/fully remote after training (1-week)

To provide a professional administrative support service that contributes to the effective delivery of administrative support services for the repairs and maintenance function. The creation of purchase orders and the ordering of materials efficiently, to deliver value for money and ensure key performance indicators and customer service standards are met.

Data cleansing role – removing outstanding work orders, removing duplications and general system housekeeping.

  • To create and process payments on the receipt of a despatch note or invoice for the delivery of materials and services within responsive repairs, scheduled repairs, planned maintenance, voids, gas, mechanical and electrical services by using bespoke systems.
  • Liaise with customers, keeping them up to date with the progress of repairs, providing clear information verbally and in writing using a range of systems including email, telephone, internet, and any customer relationship management system
  • Record all customer contact, complaints, request for services, appointments etc. using appropriate IT systems, all contact notes are accurately written

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