Works Co-Ordinator Mansfield

Location: Mansfield
Duration: Permanent
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Multitask Personnel are working on behalf of our longstanding client who provide steam boiler maintenance, commercial gas heating, refrigeration, air conditioning and HVAC services to a wide variety of customers, covering Nationwide.

They are recruiting for a permanent Service Desk Coordinator to work at their office in Langwith, this is on a full time basis.

Main duties will include:

  • Providing support to Operational Activities across commercial and industrial clients
  • Vetting timesheets from engineering personnel to payroll
  • Manage holidays, rotas, job sheets, internal and external monthly reports
  • Production of site quality sheets ensuring compliance at all times
  • Field service calls to all relevant stakeholders.
  • Provide first class customer service by managing the service expectation and ensure the loop is closed on service actions.
  • Support the Service Delivery Manager as and when required, to ensure the smooth operations of the department.
  • Other duties to be performed within the outline of the job post

The ideal candidate will have:

  • Achievement of customer reports
  • Control of data either paper based or via EDT.
  • Ability to work as part of a small team.
  • Ability to receive and collate information specifically regarding to the delivery of service in a timely and complete manner.
  • Must have own transport (working from head office in Langwith)

 

Skills and Knowledge Required:

  • Excellent communication skills including written and oral
  • Team player – proactive approach to sharing knowledge and idea’s
  • Works well under pressure
  • Good analytical skills
  • Detail and process orientated individual
  • Numerate and budgetary aware
  • Good working knowledge of Microsoft Office, Outlook and Service Management Systems

In return the company offers:

  • Full time role
  • Mon-Friday 08.30-16.30
  • Salary Circa £25,000 per annum
  • Holidays 25-days plus 8 stats
  • Westfield healthcare

 

To apply for this role please send a CV to a.claxton@multitaskpersonnel.co.uk or call Amie on 01709 820 102

 

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