Temp Team Leader Meter Operations Cardiff

Location: Cardiff
Duration: Contract/Temp
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Are you an inspiring and focused leader? Can you manage and motivate a team in a fast paced ever changing working environment with multiple priorities and targets? Would you like the chance to earn a good starting wage and the opportunity for career progression? If so read on….

Multitask Personnel have a fantastic opportunity to join a dynamic and expanding business within the energy industry, based in Cardiff, our client is currently recruiting for a Team Leader within their Industrial and Commercial Meter Operations department, this is initially on a temp basis but could lead to a permanent position for the right person.

The role:

  • Managing a team booking commercial customer meter installation appointments
  • Working for multi client portfolios
  • Optimisation of Engineer Schedules
  • Conduct monthly performance reviews to drive continual improvement in the dispatch and jeopardy teams
  • Build and maintain strong relationships with Contact Centre Manager and other key stakeholders.
  • Ensure all people metrics are managed including efficiencies, behaviours and values
  • Seek to continually improve the way in which the client works

You will need:

  • Previous Team management experience, including coaching, motivation and team building & engagement
  • Performance management skills – analytical minded / reporting – working to targets
  • Great organisational skills
  • Ability to effectively communicate with the dispatch and jeopardy teams, whilst also clearly and concisely reporting to Operation Support Managers
  • A natural ability to problem solve and will be able to react and resolve back office issues in an ever-changing landscape
  • You will be able to work well under pressure whilst constantly considering opportunity for improvement and development

In Return:

  • Your working hours would be a 37-hour week Monday to Friday, within the operating hours of 8am-5pm
  • Salary £24k

To apply for the role please follow the link or send a CV to f.lambert@multitaskpersonnel.co.uk