Service Co-ordinator

Multitask Personnel are working with a dedicated company who complete HVAC services, supply, install and maintenance. Due to expansion we are working alongside them to recruit a Service Co-ordinator/ Compliance Agent at their offices in Manchester.

Main purpose of the role:  To provide various administrative support functions, facilitating smooth operation of the Service Department.

Main duties include:

• Co-ordinate a small team of engineers
• Provide Administrative support
• Receive service calls from customers and deal with them speedily and effectively
• Book scheduled service work with the customer and ensure correct usage of resources.
• Sales order processing
• Handle customer complaints and refer to the correct personnel for investigation.
• Coordinate customer requirements to other departments within the business, to ensure effective customer service.
• Look after small contracts, ensure the smooth running and quote renewal

Benefits:

• Full Time, Permanent Employment
• Excellent competitive package

For more information please call out office 01709 820102 or send your CV to b.childs@multitaskpersonnel.co.uk