Scheduling Manager

Location: Sheffield
Duration: Permanent
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Managing Scheduler

Are you looking to work within an ambitious organisation? Do you enjoy planning, scheduling and managing a team?

We have an excellent opportunity working for a well-established, ambitious and growing organisation within the Commercial Property Maintenance sector.

Key Purpose:

To lead a team of schedulers who will act as the key point of contact for engineers, ensuring work is efficiently and effectively planned and co-ordinated. The post-holder will be responsible for the administering and management of reactive and planned fabric, mechanical and electrical works, within a designated geographical area. The role will require focus on continuous improvement, speed and proficiency of internal processes, ensuring client expectations are achieved whilst keeping engineer non-productive time to an absolute minimum.

You will:

  • Understand client service level agreements including budgets and rates.
  • Plan/co-ordinate/allocate engineer workload.
  • Ensure allocations match engineer skills and experience.
  • Liaise with client sites and record access arrangements.
  • Plan & administrate joint visits with other specialist contractors.
  • Providing real time approval of engineer timesheets.
  • Co-ordinate full cycle of works to ensure the smooth transition to invoicing.
  • Request budget uplifts.
  • Escalate work-in-progress/engineer issues to Managers when required.
  • PDA support and client logging in/out requirements).  
  • Provide work-in-progress updates to internal and external customers.
  • Manage engineer holidays to ensure adequate cover at all times.
  •  Assist in managing the engineer OOH (out of hours) call out rota.
  • Participate on the out of hours call out rota.
  • Lead a team of schedulers, whilst overseeing more complex tasks such as new customer mobilisations and on boarding new engineers.
  • Undertake basic HR responsibilities (e.g., appraisals, back-to-work, disciplinary’s)
  • Play a lead role in representing the company in client facing meetings.
  • Undertake complex reporting and utilise data from both internal and external systems.

You will need:

  • Great communication and organisational skills.
  • Good administration experience.
  • Proficient in Microsoft Office.
  • Ability to deal with multiple tasks at one time.
  • Great attention to detail.
  • Proven experience of managing a team.
  • Advanced level of commercial and financial acumen.

In return:

  • Permanent Contract
  • Mon to Fri, 40hours (Flexible between 7am -5pm)
  • Circa £30K
  • Car allowance
  • Opportunity to work for a well-known, well established growing business

To apply for this position please email your CV to b.childs@multitaskpersonnel.co.uk or call 01709 820 102 to speak to Beth 

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