Call Centre Sales Advisor - Temp to Perm - Bolton

Are you a driven sales person with a proven track record of hitting targets? Are you resilient and don’t stop until you nail that sale? Are you looking for a new challenge?

We have a number of fantastic opportunities to join a dynamic and expanding business within the gas industry, based in Bolton, our client is recruiting for a number of sales advisors, (initially to work from home until Covid restrictions are relaxed)

Key responsibilities:

• Contact customers via warm leads, with the aim to book appointments to fit new SMART meters
• Proactively communicate with your allocated engineers to ensure they are aware of any specific requirements
• Follow the abort process to ensure that any incomplete jobs are rescheduled and can be completed
• Work closely with your Support Team Leader to deliver fair customer outcomes
• Continually strive to achieve performance targets and delivering great customer interactions
• Positively engage with monthly performance reviews, coaching, feedback and any other developmental opportunities to ensure continual improvement
• Build and maintain strong relationships with colleagues across the business
• Seek to continually improve the way in which we work
• Deliver excellent customer service to our customers and clients
• Strive to deliver the future of smart energy in line with our company vision and values

 Skills

• Call Centre Experience
• Excellent customer service skills with selling/cross selling/upselling experience
• Efficient and concise communication skills
• Natural ability to problem solve and will be able to react and resolve back office issues in an ever-changing landscape
• Ability to work well under pressure whilst constantly considering opportunity for improvement and development
• Confident IT ability

The positions are on a temp to perm basis, with opportunity to progress for the ambitious ones amongst you!

The working hours are Monday – Friday 11.30am-8pm

A 2 week training course will commence on Mon 09/11/2020, this will be at the clients site in Horwich, you must be able to attend the training for the full 2 weeks before you can work from home, please be aware,, once Covid restrictions are relaxed, you will be working in the office, this is not a permanent home based working role.

In return the company offer full training, a starting salary of £9.30ph plus monthly incentives of up to £150 per month)

To apply for the role please send a CV to f.lambert@multitaskpersonnel.co.uk or call Faye on 01709 820102