Outbound Call Centre Agents

Location: Bolton
Duration: Permanent
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We have a number of fantastic opportunities to join a dynamic and expanding business within the Smart Meter industry. Our clients need some outbound call agents to work for their office in Bolton.

Key responsibilities:

  • Making calls to existing energy customers, with the aim to book appointments to fit new SMART meters
  • Deal with any incoming queries from customers
  • Proactively communicate with your allocated engineers to ensure they are aware of any specific requirements
  • Deliver excellent customer service to customers and clients


  • Excellent customer service skills
  • Efficient and concise communication skills
  • Ability to work well under pressure, handle and overcome objections while maintaining service and meeting set KPI’s
  • Confident IT ability
  • Outgoing and resilient personality

Hours 11.30 - 8:00pm  Monday to Friday (Other hours can be discussed) 

Successful candidates will attend a training course at the clients’ site in Horwich

In return the company offer full training, a starting salary of £19,760 plus monthly incentives of up to £150 per month on completion of set targets, any hours worked over 40hrs per week are paid at a higher rate.

To apply for this role please call Wensdy on 01709 820102 or send a CV to W.McMillan@multitaskpersonnel.co.uk

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01709 820102enquiries@multitaskpersonnel.co.uk
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