Operations Support Assistant – Admin

10th July 2019

Location: Doncaster

Duration: Permanent

Salary: 18720

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Do you have an eye for detail and are an experienced Administrator? Are you driven and enthusiastic? Then read on….

Our client are a utilities company based in Doncaster and are looking for an experienced Admin Operations Support Assistant to join their team. You will need to be able to work on your own initiative and be able to multitask.

Typical Duties

Effectively support all administration processes using a variety of computer systems (including Microsoft Office and company specific programs)
Proactively communicate with suppliers, customers and colleagues by telephone and email
Follow clearly defined processes to re-engage customers following unsuccessful installation appointments
Input data whilst paying close attention to detail
Support Operations Support Assistants when required, to ensure all required equipment and stock is ordered and has been delivered to ensure the job can be completed
Proactively communicate with colleagues and Team Leader
Take all reasonable steps multiple aborts are avoided
Follow the abort process to ensure that any incomplete jobs are rescheduled and can be completed
Follow all agreed processes to encourage a consistent approach to all tasks
Submit accurate and timely reports to your Team Leader as required
Work closely with other Operations Support Assistants and Team Leaders to share best practice
Continually strive to achieve performance targets
Positively engage with monthly performance reviews, coaching, feedback and any other developmental opportunities to ensure continual improvement
Build and maintain strong relationships with colleagues
Seek to continually improve the way in which we work
Strive to deliver the future of smart energy in line with our company vision and values

The requirements are:

Good IT skills especially Excel
Ideally an understanding of the metering industry
A high level of accuracy and attention to detail
Excellent organisation and time management skills
Confidence in working with numbers
Good spoken and written communication skills
Respect for confidential information
Team working skills
Previous project management experience preferred.

The working hours are Mon-Friday 8am – 4.30pm.

This is a permanent role with the client

To apply for this position please send your CV to k.johnson@multitaskpersonnel.co.uk or call to speak to Katie on 01709 820102