Multitask Personnel are working with a leading Utility Metering Organisation. They install and maintain gas, electric and SMART meters on behalf of energy suppliers. Due to expansion we are looking to recruit a number of Operations Support Assistants to work within their industrial and commercial team in Bolton.
- Make outbound calls to existing commercial and industrial customers to arrange an engineer to install a new gas meter
- Deal with any incoming queries from customers.
- Proactively communicate with your allocated engineers to ensure they are aware of any specific requirements.
- Deliver excellent customer service to clients.
- Excellent customer service skills
- Efficient and concise communication, planning and scheduling skills
- Ability to work well under pressure, handle and overcome objections while maintaining service and meeting set KPI’s
- Confident IT ability
- Outgoing and resilient personality
- Monday to Friday
- 08:00 - 16:00
- Full Time
- Opportunity for progression
To apply please follow the link below or send a CV to firstname.lastname@example.org alternatively call 01709 820 102 and speak to Faye