Helpdesk Administrator

Location: Leeds
Duration: Permanent
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We are working with a reputable company who are going through exciting times as they push and grow their already well-established business within the construction industry.

They are looking for someone to work within their facilities team who is ambitious, dedicated and a big team player. You will be liaising with customers regarding maintenance works to their properties and making sure repair works run smoothly.

The Job:

  • Taking & making calls to and from customers, client and engineers
  • Logging calls onto in house system
  • Despatching correct trades to client issues
  • Working in timely manner to resolve customer problems
  • Working as a team to ensure efficiency
  • Contacting client to ensure problems have been fixed

Essential Experience:

  • Self-motivated.
  • Experienced in working within a fast moving multi discipline environment.
  • Willing to assist in all aspects of the business
  • Enthusiastic and positive at all times; offer solutions whenever problems are presented.
  • Have a positive attitude when under pressure.
  • Hold relevant qualifications (desirable / not essential)
  • Computer literate
  • Good telephone manner

In Return:

  • Working Hours: Monday to Friday 8.00-5.00
  • 23 Days Holiday
  • Support for progression in a rapidly growing business
  • £18K-£23K DOE

 You will be part of a team, working together to ensure efficiency at all times. You will have the desire to progress and develop in all areas and the motivation to make a difference. Along with hitting deadlines and getting stuck in where ever needed.

This is an opportunity to work for a family run business who pride themselves on developing peoples careers, promoting internally and a real role your sleeves up culture.

To apply please call Jenny on 01709 820 102 or email your CV to