Helpdesk Administrator

We are working with a reputable company who are going through exciting times as they push and grow their already well-established business within the construction industry.

They are looking for someone to work within their facilities team who is ambitious, dedicated and a big team player. You will be liaising with customers regarding maintenance works to their properties and making sure repair works run smoothly.

The Job:

• Taking & making calls to and from customers, client and engineers
• Logging calls onto in house system
• Despatching correct trades to client issues
• Working in timely manner to resolve customer problems
• Working as a team to ensure efficiency
• Contacting client to ensure problems have been fixed

Essential Experience:

• Self-motivated.
• Experienced in working within a fast moving multi discipline environment.
• Willing to assist in all aspects of the business
• Enthusiastic and positive at all times; offer solutions whenever problems are presented.
• Have a positive attitude when under pressure.
• Hold relevant qualifications (desirable / not essential)
• Computer literate
• Good telephone manner

In Return:

• Working Hours: Monday to Friday 8.00-5.00
• 23 Days Holiday
• Support for progression in a rapidly growing business
• £18K-£23K DOE

 You will be part of a team, working together to ensure efficiency at all times. You will have the desire to progress and develop in all areas and the motivation to make a difference. Along with hitting deadlines and getting stuck in where ever needed.

This is an opportunity to work for a family run business who pride themselves on developing peoples careers, promoting internally and a real role your sleeves up culture.

To apply please call Jenny on 01709 820 102 or email your CV to a.claxton@multitaskpersonnel.co.uk