Call Centre Agents Permanent Role Bolton

We have a number of fantastic opportunities to join a dynamic and expanding business within the Smart Meter industry. Based in Bolton, our client are recruiting for a number of permanent sales advisors.

Key responsibilities:

• Making calls to energy customers, with the aim to book appointments to fit new SMART meters
• Deal with any incoming queries from customers
• Proactively communicate with your allocated engineers to ensure they are aware of any specific requirements
• Deliver excellent customer service to customers and clients

Skills

• Excellent customer service skills
• Efficient and concise communication skills
• Ability to work well under pressure, handle and overcome objections while maintaining service and meeting set KPI’s
• Confident IT ability
• Outgoing and resilient personality

The shifts available are Monday to Friday 11:30am to 8pm as well as Monday to Friday 9am-5.30pm with every other Saturday

The office opening hours are Mon-Fri 8am-8pm and Saturday 9am-5pm, you must be flexible in case shift need to change inline with business requirements 

Successful candidates will attend a training course at the clients’ site in Horwich. (Office is socially distanced)

In return the company offer full training, a starting salary of £19,760 plus monthly incentives of up to £150 per month on completion of set targets, any hours worked over 40hrs per week are paid at a higher rate.

To apply please follow the link below or send a CV to a.claxton@multitaskpersonnel.co.uk or call Amie on 01709 820102