Are you focused and self-motivated? Do you have experience of working in a customer facing technical support role? Are you looking for your next role with continual opportunity for ongoing training? Then read on….
Our client are an independent business communications experts based in Sheffield, South Yorkshire. Using their expertise with IT infrastructure, broadband supply, PBX phone systems and more, they’re helping businesses to stay connected.
We’re working with them to recruit an experienced technical support advisor to join the 24/7 Technical Support Team. Working in a busy Network Operation Centre environment, you will deliver service aligned to the following:
The candidate will be experienced in the following:
You will work closely with partners and customers to resolve technical queries, owning and managing these promptly and efficiently through to resolution.
Duties & Responsibilities:
The Candidate: Essential:
Hours are on a rotational basis, 1 week 7am-5pm and 1 week 9am-7pm, salary would be based on experience £25-30k.
To apply for this role please send a CV to f.lambert@multitaskpersonnel.co.uk
or call Faye on 01709 820102.